For security reasons and to help maintain a high standard of service we may monitor or record your call. We’ll need to ask you some questions to confirm your identity so please make sure you have the policy number and other policy details ready.
Please note there is no guarantee that any email you send will be received by us or that it will will remain private during internet transmission. Therefore, you should avoid sending us any personal or confidential information this way. For security reasons we are unable to accept change of address instruction by email.